Make Every Interaction Count

This Knowledge, Start on Your AI-Powered Relevance Journey

Deliver Relevance to Every Customer and Employee Interaction with
AI-Powered Search & Recommendations

People provide valuable signals with each interaction - every click, every swipe, every search. So why not deliver more relevant content by harnessing these signals so your support interactions are influenced by data – not guesswork. The results: Increased agent & employee productivity and higher customer satisfaction.

 Unify Access to Knowledge

Unify Access to Knowledge

Beyond ServiceNow, content is spread across your organization in different applications, knowledge bases, and storage platforms. Coveo securely indexes and applies machine learning to more than 50 cloud and on-premise content sources so customers, employees, and agents can easily access the most relevant knowledge seamlessly without leaving their ServiceNow workflow.

Increase Employee and Agent Proficiency

Increase Employee and Agent Proficiency

Agents and employees are more productive at solving complex customer issues when they are equipped with the most relevant content and knowledge. Coveo brings AI-powered search and recommendations directly to the agent, IT, and HR specialist desktop so they have the most relevant content to solve the case-at-hand based on context and previous successful outcomes.

Deliver Effortless Self-Service

Deliver Effortless Self-Service

Whether it’s your employees or your customers that are looking for answers – people prefer to self-serve. Enable them to easily find the answers they need by delivering the most relevant, personalized and contextual answers and recommendations based on Coveo machine learning.

Meet with the Coveo Team at Knowledge

If you'd like to learn more about Coveo and get a demo of AI-Powered Search in action, come meet with us at the event!

Meet with us

Get a Coveo for ServiceNow Demo at ServiceNow Knowledge and Get a Free Coveo Hoodie!

Attend a short Coveo for ServiceNow demo during ServiceNow Knowledge, and receive your Coveo Hoodie!

Book Your Demo Now

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